Search Results for "public-bank-malaysia-customer-service-vacancy"

Recruiting for Aeroline T-Port in Desa Aman Year 2013


We are recruiting for our Aeroline T-Port located in Desa Aman (within the Damasara Damai vicinity) where you’ll get to work with our large and friendly family, do join us!

GROUP CHIEF FINANCE OFFICER
(Job Based in Head Office, Kuala Lumpur)
The Group CFO will need to be hands-on in all areas of finance across the group of businesses – this includes controlling of finances, preparation of financial information and support with board papers, acquisitions investments and other investigations.
Requirements :
- Preferably Degree in Finance / Accountancy / Banking or equivalent
- Must be registered as a Chartered Accountant (ACA) or Certified Accountant (ACCA)
- Minimum 10 years’ extensive financial experience within a multisite and multinational business is required for this position
- Technically strong in overall accounting functions, financial management, consolidation, budget, internal controls and investment

CHIEF OPERATING OFFICER (COO)
Responsible for executing the strategic operational direction of the company, drive planning and implementation activities and ensure that proper work plans are in place. Lead the company into process improvement and enhance operations.
Requirements :
- Well-rounded exposure in running operations, with experience in managing projects
- At least 10 – 15 years’ extensive operational project management experience in service / logistic / FMCG related industry
- Able to troubleshoot, implement projects from end-to-end and achieve milestones
- Sound commercial acumen to partner the CEO and the senior management team in driving the business forward

OPERATIONS MANAGER
Responsible for the efficiency and effectiveness of Aeroline coach business. Ensure day-to-day operations and processes are running smoothly and efficiently within the established framework.
Requirements :
- Preferably Diploma / Degree or equivalent
- Minimum 7 -10 years’ extensive management experience in service / logistic / FMCG related industry
- Proven track record in operational and SOP initiatives, and confidence in leading a large operational team is an added advantage
- Excellent communication, analytical thinking and negotiating skills required

CUSTOMER SERVICE MANAGERS
Responsible for overall operational team leaders and team members that manage Cabin Crews and Captains, Counters, Call Centre and Customer Feedback teams. Manage and maintain a dedicated and highly motivated team with excellent customer service culture, ensuring daily operations efficiency, optimise utilisation of resources.
Requirements :
- Preferably Diploma / Degree or equivalent
- Minimum 3 – 5 years’ of working experience as a Team Leader / Assistant Manager in handling large service teams
- Working knowledge and experience in managing retail chains / F&B and confidence in leading teams is an added advantage
- Excellent communication skills, fluent in verbal and written English and Bahasa Malaysia

CUSTOMER CARE TEAM LEADERS
Responsible for supervising and providing guidance to teams of customer care staff dedicated to provide excellent customer services. Coordinate their work schedule in accordance to operational needs. Ensure day-to-day operational efficiency.
Requirements :
- Preferably Diploma / Degree or equivalent
- Minimum 2 years’ of working experience as a team leader in handling a service team size of up to 20
- Working experience in call centre / service counters / cabin crews and confidence in leading large teams is an added advantage
- Excellent communication skills, fluent in verbal and written English and Bahasa Malaysia

CUSTOMER FEEDBACK CUM COMMUNICATION EXECUTIVE
Responsible for handling customer feedbacks and communication write-up – this includes external and internal correspondence, operational SOPS materials and website information. Champion branding and communication activities aligned to our Aeroline Branding Vision, for customers as well as employees.
Requirements :
- Preferably Diploma / Degree or equivalent
- Working experience in Customer Feedback and Communication is an added advantage
- Strong customer service skills – experience in customer handling
- Excellent communication skills in English, both verbal and written Detail Job

SME Bank Positions 2013

- - Banking Jobs
jawatan-kosong-sme-bank

jawatan-kosong-sme-bank
Bank Perusahaan Kecil & Sederhana Malaysia Berhad (SME Bank) is an established development financial institution mandated with the role of nurturing and meeting the needs of small and medium enterprises (SMEs). As a one-stop financial centre responding to the funding and business growth needs of Malaysian SMEs, the Bank complements existing products and services offered by commercial banks through a comprehensive and integrated financial and business advisory services. Its primary role is to contribute towards the growth of a more robust entrepreneurial community in Malaysia.

In line with its business expansion plan, SME Bank would like to invite suitable and qualified candidates who are dynamic, analytical and highly motivated to fill the following positions:

HEAD – CORPORATE LEGAL (Head Office)
Key Responsibilities:
- To ensure Bank’s activities adhere to the requirements of various legal and regulatory agencies and the Bank’s internal compliance standards.
- To manage all legal matters of the Bank, including identification of legal issues and provision of legal advice.
- To provide legal advice / opinion or legal documents such as letter of undertaking / letter of indemnity within specified period upon receipt of request by Corporate Legal.
- To review the existing and formulate new legal policy and procedure.
- To keep abreast with latest development on legal issues – memos, discussions, organizing legal talks, circulation of articles, new business laws and regulations.
- To monitor litigation matters undertaken by the Bank and / or instituted against the Bank.
- To facilitate authorities on investigation of the Bank or any matter concerning the Bank / staff.
- To draft and vet all non-standard documents for the Bank.
- To anticipate and help to circumvent legal problems by providing legal guidelines. Detail Job

Jawatan Kosong Terkini Bank Islam Malaysia Berhad

- - Banking Jobs
jawatan kosong bank islam malaysia

Jawatan Kosong Terkini Bank Islam Malaysia Berhad

Be part of a winning team.
As one of the nation’s leading Islamic financial institutions, Bank Islam Malaysia Berhad provides a wide range of Shariah-based products and services that meet the financial needs of all Malaysians.

Our vision is to be a “Global Leader in Islamic Banking”, interlaced with good ethics, high integrity and resolute trust in every aspect. To support our expansion programmes, we are inviting high calibre and result-oriented individuals with a strong sense of commitment to be part of our dynamic team for the following positions:
HEAD OF BANK ISLAM CARD CENTRE
Responsibilities:
- Plan, implement and administer the Bank’s Credit Card Customer and Merchant Services to achieve maximum profitability with minimum financial risk.
- Develop new credit card products and services, price and market products effectively and manage operational costs to achieve profitability.
- Develop and ensure continued application of effective card issuance programmes and procedures.
- Develop objectives; awareness and strategies to enhance card services, processing, performance tracking and market penetration.
Requirements:
- Degree in Finance /Accounting / Business / Economics or related discipline.
- More than 10 years’ experience in banking industry or card business with at least 5 years’ experience in Senior Management positions.
- Excellent communication and interpersonal skills with good business acumen.
- Strong analytical capabilities, strategic thinking and innovative.

ASSISTANT GENERAL MANAGER
e-Channels
Responsibilities:
- Develop strategies and plans for the Bank’s e-Channels (Internet Banking/ATMs).
- Drive customer volume, portfolio and fee income growth via alternative channels.
- Monitor and ensure efficient channel performance to achieve targets.
Requirements:
- Degree in Finance / Accounting / Business / Economics or related discipline.
- 15 years’ experience in IT, ATM operations and Internet Banking.
- Excellent communication and interpersonal skills with good business acumen.
- Highly independent, self-motivated, resourceful and result-oriented.
ASSISTANT GENERAL MANAGER
Branch Supervision & Support
Responsibilities:
- Oversee and ensure effective operations compliances and staffing requirements throughout branch network.
- Strategize, co-ordinate and manage project portfolios in relation to branches, other outlets and Self Service Terminals.
- Develop talent and leadership qualities of Unit Heads.
Requirements:
- Degree in Finance /Accounting / Business / Economics or related discipline.
- More than 10 years’ experience in banking operations with at least 5 years’ experience in Managerial position.
- Pro-active, innovative and a team player with strong sense of responsibility.
- Strong analytical and strategic thinking capabilities.
ASSISTANT GENERAL MANAGER
Cash Management
Responsibilities:
- Responsible for Cash Management profitability and operation efficiency in line with overall Bank’s goals and strategies.
- Set overall direction and strategies in achieving departmental goals.
- Develop and implement effective sales and marketing strategies as well as identify market niche opportunities to ensure achievement of business targets.
- Identify and strategize the development and introduction of products and services.
- Plan, manage and oversee the overall day-to-day management of the department towards increasing operational efficiency and profit maximization.
Requirements:
- Degree in Finance /Accounting / Business / Economics or related discipline.
- 15 years’ experience in banking industry and in managerial functions.
- Possess good rapport with government agencies and statutory bodies.
- Excellent communication and interpersonal skills with good business acumen.
ASSISTANT GENERAL MANAGER
Customer Service
Responsibilities:
- Manage and supervise all the customer service development projects in achieving its objectives and requirements.
- Implement the customer service transformation road-map for the Bank.
- Oversee the Contact Centre and Feedback Channel of the Bank.
- Monitor that feedbacks and complaints received under the Complaint Management Systems are being addressed and responded in a timely manner.
- Ensure that the team maintains a high standard of customer service.
- Develop strategies to maximise productivity and provide excellent service through training, coaching and mentoring.
- Proactively monitor industry trends, identify areas of opportunity and seek feedback to facilitate improvements in service, operations efficiency and customer satisfaction.
Requirements:
- Degree holder with at least 15 years’ experience in banking industry and at least 5 years’ experience in managerial functions.
- Excellent leadership, interpersonal and communication skills.
- Resourceful with excellent problem solving skills.
- Team player with a strong customer focus and service orientation.
ASSISTANT GENERAL MANAGER
Human Resources
Responsibilities:
- Plan, design and implement a variety of programmes including recruitment, learning and development, compensation and benefits, incentives, job evaluations and performance management.
- Manage employee and labour relation programmes to ensure compliance with policies and practices.
- Develop and implement strategies to attract, retain and develop the human capital to meet the organisation’s needs.
- Identify high potential individuals for succession planning.
Requirements:
- Degree holder with at least 15 years experience in a human resource generalist role in banking or finance industry.
- Team player with a strong customer focus and service orientation.
- Excellent communication and interpersonal skills.
- Resourceful with excellent problem solving skills.
- Enjoy working in a fast-paced environment and able to perform under pressure and tight deadlines.

ASSISTANT GENERAL MANAGER
Transaction Services
Responsibilities:
- Manage all units under Transaction Services and ensure transaction as are being processed according to agreed SLA (internal & external customers).
- Ensure timely and accurate processing and settlement of treasury deals and interbank funds transfer services while adhering to policies and practices which includes, but not limited to, treasury controls, compliance and industry standards.
- Act as a focal point and attuned to local market developments / sanctions etc which could change current procedures and control.
- Manage and utilize major payment systems i.e. RENTAS, SWIFT and Cheque Clearing, which includes processing and transmitting cross border and domestic payments; all HQ centralised transactions and all cheque related transaction.
- Maintain security control to protect bank’s information and facilities from criminal and fraudulent operations and unnecessary risk exposures. Put up mitigation action and plan ahead to avoid any business disruption.
- Supporting all offshore bank operation and activities (Labuan Offshore Bank).
- Promote continuous initiation for enhancement and changes in all operational procedures/practices and/or systems to improve process efficiency and productivity.
Requirements:
- Degree in Finance / Accounting / Business / Economics or related discipline.
- 15 years’ experience in banking industry with at least 5 years’ experience in managerial functions.
- Strong understanding of treasury operations.
- Highly independent, self-motivated, resourceful and result-oriented.

SENIOR MANAGER
Commercial Banking
Responsibilities:
- Plan, manage and oversee the overall day-to-day business operations.
- Lead, manage and drive a highly competent and motivated team to provide excellent service quality to customers and prospects.
- Acquire and manage new and existing financing portfolios.
- Plan, develop and implement strategies for business development, product enhancement and market products and services to increase sales volume.
- Present credit proposal papers to the Credit Committee.
Requirements:
- Degree in Finance /Accounting / Business / Economics or related discipline.
- 15 years’ experience in banking with at least 5 years’ experience in managerial and supervisory functions.
- Strong credit background with firm grasp of credit evaluation and processing.
- Strong product knowledge.

SENIOR MANAGER
Training
Responsibilities:
- Analyse department and individual personal development plans including the design, delivery and evaluation of all trainings provided.
- Manage employee development cycle from induction to developing managers and leaders of the future through succession planning.
- Ensure that cost-effective trainings are planned and delivered, making best use of internal/external resources available.
- Facilitate the development of a learning culture to improve knowledge, skills and performance.
- Deliver corporate training programmes in the areas of sales, effective negotiations, communication, team building, leadership, time management, etc.
- Prepare and monitor training budget for the Bank.
Requirements:
- A degree in Human Resource, Social Science or other related discipline.
- Experienced professional who has successfully developed and delivered training programmes.
- Minimum 10 years’ experience in banking industry with at least 5 years experience in managerial position.
- Confident, assertive with excellent communication and managerial skills.
- High level of initiative, excellent interpersonal and coaching skills.
- Strong project management skills.
- Experience in implementing e-learning system.

PRODUCT MANAGER / SENIOR MANAGER
Cash Management
Responsibilities:
- Manage Cash Management Payment, Collection / Receivables and Liquidity Management Products.
- Responsible for setting up the framework and new System Rollout / Enhancement for Cash Management Business.
- Lead and ensure all related technical documentations and ad-hoc / monthly management / regulatory reports are vetted and reviewed.
Requirements:
- Degree in Finance /Accounting / Business / Economics or related discipline.
- More than of 10 years’ experience in banking industry with least 8 years’ experience in Cash Management.
- Subject matter expert in Corporate Internet Banking and strong knowledge of banking systems such as RENTAS, SWIFT, MEPS, IFT, Check Issuance (Local & Foreign) and LMS.
- Strong knowledge of latest Payables, Receivables and Liquidity Management products with acute accounting exposure.
- Possess good leadership qualities and communication/interpersonal skills
- Able to work under pressure in a fast moving business support environment.

Corporate Banking Master
Responsibilities:
- Solicit new customers within the Bank’s Risk Acceptance Criteria and lending guidelines.
- Perform credit evaluation and prepare Memorandum of Approval and Letter of Offer in a proper and timely manner.
- Monitor Matured Trade Bills on a daily basis and discuss with the Execution Team Head/Immediate Superior/Department Head on the payment status of such Matured Trade Bills accordingly.
- Conduct annual review of corporate customers and exceptional review for watchlist / restructured / rescheduled accounts in a proper and timely manner.
- Participate in documentation, disbursement and administration-related matters driven by Credit Administration Department.
Requirements:
- Degree in Finance /Accounting / Business / Economics or related discipline.
- More than of 5 years’ experience in corporate banking or related industry.
- Well versed in relevant legislation and guidelines relating to banking.
- Ability to recognise early warning signs and proactively identify issues.
- Result-oriented and able to move fast to meet customers’ needs.
- Possess sound credit judgement and innovative in providing credit solutions.

RELATIONSHIP MANAGER
Commercial Banking
Responsibilities:
- Originate new financing proposals from Emerging Corporate and State Government Related Companies.
- Acquire and market Business Premises Financing and Contract Financing proposals from new and existing relationships.
- Ensure timely review and status update of all accounts under the portfolio.
- Prepare Credit Proposals to Financing Committee for approval.
Requirements:
- Degree in Finance /Accounting / Business / Economics or related discipline.
- At least 5 years’ experience in banking industry.
- Inclination towards a sales-driven culture.
- Excellent communication and interpersonal skills with good business acumen.
- Assertive, highly independent, resourceful and result-oriented.
- Experience in working in a fast-moving business environment.
- Ability to network across a variety of functions at various levels and countries.

We offer an attractive package that commensurates with qualification and experience. Kindly forward your latest resume and recent photograph to the address below by 27 September 2013 :
HEAD – HUMAN RESOURCES,
20th Floor
, Menara Bank Islam, 22, Jalan Perak,
50450 Kuala Lumpur

Alternatively, kindly email your application to Please Login or Register to apply this job online.. Please indicate position applied in the subject field or at the top left hand corner of the envelope.
ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Hyundai-Sime Darby Motors Positions May 2013

Hyundai-Sime Darby Motors is part of Sime Darby Motors, a division under multinational conglomerate Sime Darby Berhad. It is involved in the distribution and retail of Hyundai vehicles in Malaysia.

We are looking for candidates who are dynamic, hard working with positive working attitude to be part of the team to explore opportunities in the following positions:

Senior Executive – Corporate & Government Sales
Responsibilities:
- Develop a well designed plan of sales and promotion of Hyundai model line up to the Government and Corporate sectors
- Organise and plan promotional activities including road shows and product presentations
- Accountable to open up more customer databases by securing of vehicle sales to both the corporate entity and their staff
- Good follow through to ensure a complete business process
Requirements:
- Degree in sales, marketing or any relevant discipline
- Good command of spoken and written English and Bahasa Malaysia
- Good interpersonal and communication skills, a team player and able to work independently
- Preferably related experience in the sales profession
- Having a good network with Government and Corporate Sectors would be an added advantage. Detail Job

India International Bank Malaysia Berhad (IIBM) Jobs Vacancies 2013

- - Banking Jobs

India International Bank Malaysia Berhad (IIBM) Jobs Vacancies 2013

India International Bank Malaysia Berhad (IIBM) is a newly established and licensed commercial Bank in Malaysia since July, 2012. The shareholders of IIBM are 3 of the large and established Banks in India namely Bank of Baroda, Indian Overseas Bank and Andhra Bank with a large branch network in India and a significant global presence in the major financial centres of the world.

IIBM aspires to be a leading provider of banking and financial services in Malaysia and in line with our expansionary plan, leveraging on opportunity created by the expanding bilateral trade relationship between Malaysia and India and the Malaysian government’s policy towards gradual liberalisation of the local financial markets, we invite self-motivated and result-oriented individuals to join our team and to share in our success and growth.

1. Manager – Human Resource and Administration
Responsibilities :
- Develop and implement HR policies and procedures, manpower and staffing strategies, recruitment and retention, payroll, compensation and benefit, communication, employee relations, change management etc.
- Ensure compliance, maintenance and continuous improvement on all human resources aspect
- In-charge of office and general administration matters, building maintenance, organises company events, etc. Detail Job

Hyundai – Sime Darby Motors Jobs Vacancies Sept 2013

jawatan kosong hyundai

Hyundai – Sime Darby Motors Jobs Vacancies Sept 2013

Hyundai – Sime Darby Motors is part of Sime Darby Motors, a division under multinational conglomerate Sime Darby Berhad. It is involved in the distribution and retail of Hyundai vehicles in Malaysia.
We are looking for candidates who are dynamic, hard working with positive working attitude to be part of the team to explore opportunities in the following positions:

Executive – Product Development
(Jawatan kosong di Klang Valley)
Responsibilities:
- Manage product vision, strategy, planning including positioning, documentation, product release schedule and product life cycle.
- Perform strategic planning and effectively coordinating/ communicating product strategy throughout the organisation and the dealer network.
- Facilitate business process changes as required to improve organisational and product performance
- Develop accessories and sales strategy for vehicles after market.
- Work closely with vendors on product improvement and accessory development
- Analyse competitors’ products in terms of positioning, segmentation, features, accessories, performance, pricing etc.
Requirements:
- Degree in sales, marketing or any related discipline
- Minimum 2 years’ experience in the automotive industry /fresh graduates with strong interest in the automotive industry are encouraged to apply
- Good command of spoken and written English and Bahasa Malaysia.
- Good interpersonal and communication skills, a team player and able to work independently.

Executive – Marketing
(Based in Klang Valley)
Responsibilities:
- Plan, propose and drive marketing initiatives with agencies.
- Coordinate promotional activities and support advertising and PR initiatives.
- Manage and execute relevant projects.
Requirements:
- Degree in Marketing/ Business Administration.
- Minimum 2 years’ experience in a marketing or agency role.
- Good command of spoken and written English and Bahasa Malaysia.

Executive – Technical Response Team
(Based in Northern and Southern region)
Responsibilities:
- Regional technical support for Hyundai’s dealers in solving critical technical issues
- Compile case study for publishing into Hyundai Global Service Way portal
- Conducting training and coaching to After Sales/Service personnel.
- Conducting investigation on field quality issues.
Requirements:
- Degree in Automotive Engineering.
- Minimum 2 years’ experience in related field
- Good command of spoken and written English and Bahasa Malaysia.
- Good interpersonal and communication skills, a team player and able to work independently
- Willing to travel.

Executive – Service Dealer
(Based in Klang Valley)
Responsibilities:
- Monitor and analyse service dealers’ workshop performance in relation to customer satisfaction levels, dealer reporting and administration, service promotions, workshop facilities and processes through a dealer principal working relationship
- Liaise with internal departments in the area of spare parts, customer care, warranty, technical, training, dealer enhancement program and also marketing for the purpose of after sales development
- Ensure dealer complies with corporate identity, service identity and other dealer enhancement program requirements.
Requirements:
- Degree in any discipline.
- 2 years’ at supervisory level in service industry is an added benefit.
- Good command of spoken and written English and Bahasa Malaysia.
- Possess good interpersonal skills and positive working attitude.
- Proven track record in dealership working relations.
- Possess some technical knowledge would be an advantage.

Executive – Compliance & Business Process
Improvement (Based in Klang Valley)
Responsibilities:
- Responsible to ensure the business operations are in compliance with the Group and Company’s policy
- Responsible to analyse financial documents and accounting transaction, reconciles accounting records and analyses routine accounting data.
- Perform PDCA (plan-do-check-act or plan-do-check-adjust) in business for control and continuous improvement.
- Review and evaluate current operations processes, SOPs and suggest for improvement.
- Manage and execute BPI projects under the operational initiative.
Requirements:
- Degree in Accounting.
- Minimum 2 years’ experience in related field
- Good command of spoken and written English and Bahasa Malaysia.
- Good interpersonal and communication skills, a team player and able to work independently.

Executive / Officer – Customer Care
(Based in Klang Valley)
Responsibilities:
- Resolve customer issues
- Meet up with customers/dealers to resolve issues raised
- Work closely with other internal departments in resolving customer issues
- Resolve minor disputes/misunderstanding between customer and dealer (sales/service)
- Follow through sales lead and vehicle test drive request until its closure.
- Liaise with other internal divisions on vehicle delivery and parts status.
- Represent the company for tribunal hearings when necessary.
- Other general administrative work.
Requirements:
- Degree in any field.
- Minimum 2 years’ experience in customer care or customer service related areas
- Good command of spoken and written English and Bahasa Malaysia. Ability to speak Mandarin would be an advantage
- Occasional travelling (to dealer outlets throughout Malaysia).

If you believe your qualification and experience are in line with the description above and are motivated, energetic and looking for a new exciting opportunity, please submit your on-line application by visiting www.simedarby.com/careers

CLOSING DATE: 21 SEPTEMBER 2013

Hyundai – Sime Darby Motors Jobs Positions

jawatan kosong hyundai

HyundaiSime Darby Motors is part of Sime Darby Motors, a division under multinational conglomerate Sime Darby Berhad. It is involved in the distribution and retail of Hyundai vehicles in Malaysia.
We are looking for candidates who are dynamic, hard working with positive working attitude to be part of the team to explore job opportunities in the following positions:

Head – After Sales
(Based in Kota Kinabalu)
Responsibilities:
- Ensure the branch achieves its service turnover, business continuity and operational excellence
- Manage the After Sales team to exceed customers’ expectations through service excellence
- Engage and motivate staff to perform duties with the highest quality
- Ensure compliance with principal standards and other statutory requirements
Requirements:
- Degree/Diploma in Automotive/Mechanical Engineering
- 5 – 10 years’ experience in managing an After Sales outlet
- Good command of spoken and written English and Bahasa Malaysia
- Good communication, interpersonal and customer relations skills.

Officer – Admin
(Based in Kota Kinabalu)
Responsibilities:
- Responsible to support the sales team in processing vehicle sales documents, stock ordering, insurance processing, collection of
payments, commission submissions, reports and other administrative functions
Requirements:
- Diploma in Business Administration or any other relevant disciplines
- Minimum 2 years’ administrative experience
- Good command of spoken and written English and Bahasa Malaysia
- Demonstrated high level expertise in MS Office and willingness to learn other software packages
- Strong administrative, organisational and interpersonal skills
- Ability to handle high workload with minimum supervision and frequent interruptions
- Proactive, open minded and a dedicated team player
- High level of integrity and prudence in handling sensitive matters especially cash.

Parts Supervisor
(Based in Kota Kinabalu)
Responsibilities:
- Manage all aspects of store functions including housekeeping, administration duties and inventory management
- Lead parts team to meet customers’ expectations and functional objectives
- Manage parts inventory to optimum inventory level
- Handle customer’s issues and liaise with relevant parties on all parts related matters
Requirements:
- Diploma in any discipline
- Minimum 2 years’ experience in parts operations, preferably in the automotive industry
- Good command of spoken and written English and Bahasa Malaysia.

Clerk cum Cashier
(Based in Kota Kinabalu)
Responsibilities:
- Perform administrative functions of After Sales Operations
- Follow up on credit customer payments and warranty claims
- Manage daily batching of invoices, coupons, purchase orders, internal and credit batching including detachment of invoices
- Issue petty cash, compile reports, purchase and payments follow up, renewal of expired licences, etc.
- Perform general administrative and clerical/ cashier support
Requirements:
- SPM
- Minimum 2 years’ experience in related field
- Computer literate
- Proficient in both written and spoken English and Bahasa Malaysia
- High level of integrity and prudence in handling cash

Storekeeper
(Based in Kota Kinabalu)
Responsibilities:
- Perform parts operations including receiving, binning and issuing of parts in a timely basis
- Handling enquiries and quotations from internal/ external customers
- Perform regular housekeeping to maintain the store and stocks in a clean and orderly manner
- Keep proper and accurate records of all documents
Requirements:
- SPM
- Minimum 1 year experience in related field
- Proficient in both written and spoken English and Bahasa Malaysia.

Executive – Warranty
(Based in Klang Valley)
Responsibilities:
- Oversee all warranty claims submission to the Principal in accordance to KPI set
- Evaluate and make judgment in providing pre-warranty approval to dealers
- Ability to process and manage warranty claim in SAP Warranty system
- Handle dealers’ warranty issues and inquiries
- Handle and manage warranty system data update such as hourly rate, labour code, part information and part price
- Perform and manage Dealer Warranty Audit
- Work cohesively with various departments such as Technical, Sales, PDI, Customer Care, Service Dealers to resolve any customer complaints related to warranty issues
- Provide warranty training to all dealers for warranty improvement
- Compile monthly report and ad-hoc reports requested by management
Requirements:
- Degree in Automotive Engineering
- Minimum 3 years’ experience in related field
- Good command of spoken and written English and Bahasa Malaysia
- Good interpersonal and communication skills, a team player and able to work independently
- Sound knowledge in automotive technical and relevant experience in SAP Warranty System would be an advantage.

Foreman (Passenger Car/Heavy Commercial Vehicle)
(Based in Klang Valley and Penang)
Responsibilities:
- Supervise and guide the service floor staff to perform service and repairs on customers’ vehicles according to the proper execution repair orders
- Plan and implement training measures for service staff
- Coordinate information with time scheduling/ Service Advisors in the event of order extension/ delays
- Obtain feedback regarding utilisation rate and ensure optimum use of work bays in the service centre
Requirements:
- Diploma/Certificate in Automotive Engineering
- 3 – 5 years’ experience in automotive repairs with
at least 1 year at supervisory level
- Previous experience in managing a team in a
service or workshop environment would be an
advantage

Senior Technician / Technician
(Passenger Car/Heavy Commercial Vehicle)
(Based in Klang Valley, Plentong, Prai and Kota Kinabalu)
Responsibilities:
- Perform major service/repair
- Maintain high level of quality, productivity and efficiency
- Achieve daily, weekly and monthly sales target
- Maintain clean tools, equipment, facilities, environment and general workshop housekeeping
- Responsible for vehicle security and safety while in service centre
Requirements:
- Diploma/Certificate in Automotive
- 2 – 4 years’ experience in automotive repairs.

Service Advisor (Passenger Car/ Heavy Commercial Vehicle)
(Based in Klang Valley, Ipoh, Prai, Penang and Kota Kinabalu)
Responsibilities:
- Ensure customers are correctly and adequately advised of the services required
- Ensure customers are consulted and in agreement to any additional services to be performed
- Enhance customer satisfaction and experience throughout the servicing process
- Ensure all jobs are completely closed by following through with the documentations and collection of payment
Requirements:
- Diploma/Certificate in Automotive/Mechanical Engineering
- Minimum 2 years’ experience in related field
- Good command of English and Bahasa Malaysia
- Excellent communication and customer relations skills
- Pleasant personality, professional and performance oriented
- Possess technical experience in the automotive industry would be an advantage

Sales Specialist
(Based in Klang Valley, Ipoh, Prai, Penang, Plentong and Kota Kinabalu)
Responsibilities:
- Initiate and drive sales activities in order to meet set targets
- Constantly acquire and update knowledge and experience of our products
- Enhance customer satisfaction via customer relationship skills
- Manage the delivery process of vehicles to customers.
Requirements:
- Proven sales track record in the automotive industry
- Excellent product knowledge
- Familiar with all relevant government procedures governing the motor trade
- Enjoy meeting people and understand customer needs
- Pleasant personality with good communication and interpersonal skills
- Possess own transport with a valid driving licence
- Fresh graduates with strong interest in automotive sales are encouraged to apply.

If you believe your qualification and experience are in line with the description above and are motivated, energetic and looking for a new exciting opportunity, please submit your resume via email to Please Login or Register to apply this job online.
CLOSING DATE: 5 OCTOBER 2013

Customer Service Executives Vacancy in Centro Mall, Klang

Customer Service Executives Vacancy in Centro Mall, Klang

Responsibilities:
- Attend incoming calls from customers
- Identify and handle customer inquiries completely and accurately to the satisfaction of the customer
- Educate the customer about the organization’s products and services and direct them toward available resources for self-help
- Receive and respond to customers’ inquiries in a professional and prompt manner
Requirements:
- SPM/Diploma with minimum 1 year experience in a Call Centre
- Fresh Degree holders in any discipline are also encouraged to apply
- Able to work in shifts
- Fluent in English. Ability to speak in Mandarin is an added advantage
- Able to start work immediately in Centro Mall, Klang.

Remuneration & Benefits:
Basic Salary : RM1700 – RM2100
Customer Service Allowance : RM150
Performance Bonus : RM100
Overtime pay and yearly bonuses
Free Facilities : Gym, karaoke room, relax room, pantry. Detail Job

Amway Positions October 2013

jawatan kosong amway

At the heart of Amway is a company that helps people live better lives. And we extend that philosophy to Amway employees. Just as we have been delivering products that are trusted house-hold names since 1976, we have also been delivering a workplace that is vibrant and performance-driven. Listed on the Main Board of Bursa Malaysia Securities Berhad, Amway continues to record steady revenue growth.
But don’t take our word for it. Connect with us today if you think you’re fit for the position.

FINANCE SUPERVISOR
Requirements:
- LCCI with minimum 3 years experience.

CORPORATE AFFAIRS SUPERVISOR
Requirements:
- Diploma in Business Administration/Mass Communications/Public Relations or its equivalent
- 1-2 years experience in administrative support
- Able to translate English, Bahasa Malaysia and Mandarin.

SHOP OFFICER (Wangsa Maju/PJ/Klang)
Requirements:
- STPM/Diploma with minimum 3 years relevant experience, preferably in a retail shop environment
- Must have experience in managing a business unit
- Hardworking, possess initiative and drive
- Able to manage a group of people
- Must be computer literate
- Able to work extra hours/irregular working hours.

FINANCE OFFICER
Requirements:
- Diploma/Degree in Accounting
- Minimum 1 year experience.

CUSTOMER SERVICE OFFICER CUM RECEPTIONIST
Requirements:
- Minimum Diploma. Degree preferred
- Able to speak well in Bahasa Malaysia, Chinese and English
- Good written and report writing skills
- Good listening and customer service skills
- Well-versed in MS Word/Excel/PowerPoint. Detail Job

M1 Customer Service Officers Positions in Singapore

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M1 Customer Service Officers Positions in Singapore

jawatan kosong m1
WALK-IN INTERVIEW
19 July 2013 (Friday), 2pm to 5pm
20 July 2013 (Saturday), 9am to 3pm
Hotel Equatorial, Melaka
Bandar Hilir, 75000 Melaka

Please bring along your resume, originals and photocopies of educational certificates, passport/IC and 2 coloured passport-sized photographs to the interview.

Customer Service Officers
(Positions based in Singapore)
M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers. Established in 1997, M1 achieved many firsts, including the first
operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual
focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere.
We are looking for candidates who are interested to bring customer service to new heights.

Customer Service Officer, Call Centre
- Provide personalised service to phone-in enquiries and feedback from customers
- Provide immediate attention to customers’ needs and follow-up with appropriate resolution. Detail Job